Writer & Editor · Instructional Design



Dedicated to multichannel customer engagement and asset creation.


  • Key life priority is relationship-building
  • Accomplished listener, significant experience in call-center and customer service environments
  • Highly skilled at written and verbal communication
  • Strong analytic and problem solving abilities
  • Thorough and well organized in completing projects
  • Resourceful and exceptional at process-improvement
  • Ready and willing to assume responsibility
  • Committed to professionalism